Return & Replacement Policy
At Sasvik Aaraaroo, we strictly maintain the highest hygiene and safety standards for all our newborn baby essentials. Because our products are designed for delicate infants, we do not accept returns or offer refunds once a product is delivered.
Damaged or Wrong Items (7-Day Replacement Only)
In the rare event that you receive a damaged, defective, or incorrect product, we are happy to offer a free replacement.
To qualify for a replacement, please ensure the following conditions are met:
- Timeframe: You must report the issue and request a replacement within 7 days of receiving your delivery.
- Condition: The item must be completely unused, unwashed, unworn, and in the exact same condition that you received it.
- Packaging: It must remain in its original packaging with all product tags fully intact.
- Proof of Damage: We kindly request you to provide a clear photo or an unboxing video of the damaged item as proof to our support team.
How to Request a Replacement:
Please get in touch with our customer care team at Sasvikaaraaroocustomersupport@gmail.com with your Order Number and proof of damage. Once verified, we will arrange a replacement for you as quickly as possible.
Please note: We do not accept exchanges or replacements for general preferences once an unused item is delivered safely.